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Corporate Accounts
Airport Transfer


 
Corporate Accounts

Contact AirportShuttles.com

At AirportShuttles.com we are happy to help you with any of your transportation needs. If you have any questions or concerns about your itinerary, our customer service representatives will be ready to assist you or you can follow the instructions on your itinerary for assistance.
 
Credit Card Refund Inquiries
If you have an existing reservation please allow up to 3-5 business days for refunds to process. If you want to inquire about your refund please click on the button below.
 
 
Cancel a Current Reservation
If you need to cancel your reservation please refer to your email confirmation and click on the cancellation link provided at the bottom of the page in order to cancel instantly.
 
 
Current Reservation Questions
If you have an existing reservation and need assistance we are happy to help you. For current reservations please contact us by clicking on the button below.
 
 
Need Further Assistance?
If you need assistance making a new reservation, are looking for group rates or are interested in corporate accounts then let us know how we can make your trip easier.
 
 
 


Baggage policy

Although many providers follow a similar policy to the airlines, 2 standard bags and 2 carry-ons per passenger, every transportation provider will have different policy concerning luggage. You will need to check with your transportation provider in order to find out what kind of restrictions or fees may apply including over-sized luggage, surfboards, pets, etc.

Cancellation of your reservation

If you need to cancel your reservation please refer to your email confirmation and then click on the cancellation link provided in order to cancel. Remember that you may still be subject to your transportation provider’s cancellation policy.

Child car seats

I have small children. Do they need car seats and if so do you provide them? Please be sure to check with your transportation provider to see what laws apply in the area you are traveling to. You may need to bring your own child safety seats, but this varies from provider to provider so make sure to ask prior to your trip.

Credit card refund inquiries

If you have an existing reservation please allow up to 3-5 business days for refunds to process. If you want to inquire about your refund please click below.

Help with credit card refunds

Current reservation questions

If you have an existing reservation and need assistance we are happy to help you. For current reservations please contact us by clicking below.

Help with existing reservation

Did not receive an email confirmation

If you did not receive a confirmation email containing the information you entered on your reservation try checking the spam folder in your email to ensure that your confirmation email was not auto-filtered to that folder. You can also add AirportShuttles.com to your “allowed” senders list.

Need Add Providers?

Finding your vehicle at the airport

You will find some brief instructions in your confirmation email about where to connect with your driver at the airport. If you have any questions we recommend contacting your transportation provider directly using the contact information, which is also included in your confirmation email.

Flight delays

If your flight has been delayed many providers will monitor your flight status but this can vary from company to company so make sure that you know your transportation provider’s policy in advance and contact them directly.

Left item in vehicle

If you think you left something behind in the vehicle please contact your transportation provider using the contact information included in your confirmation email.

Modify your reservation

If you need to modify your reservation please contact your transportation provider directly. You can find their contact information within your confirmation email.

Help with existing reservation

Provider wanting to add its vehicles

Want to become one of our partners and see your airport shuttle, limo, or taxi company’s rates listed on our site? Fill out the form below and we’ll have someone contact you as soon as possible.

If you are looking for a corporate account please complete the following form and let us know your needs for business travelers at your company:

 

Need Further Assistance?

We are happy to help you with any questions you may have. Please complete the following and one of our representatives will be happy to assist you:

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