When you visit our web site, we capture the Internet provider's domain name and country that you came from (e.g., 'aol.com') and the paths taken as you move from page to page (i.e., your "click stream" activity). Information we collect on AirportShuttles.com may be used to enhance your use of this web site in ways like these:
- Arrange the web site in the most user-friendly way;
- Customize your browsing experience of this web site;
- Communicate special offers and featured items to you (if you choose to receive such notices);
- Respond to your question or suggestions;
Visitor Registration or Requests for Voluntarily Information
AirportShuttles.com only collects personal information that you choose to provide voluntarily when using or registering with the AirportShuttles.com site. "Personal information" includes information that can identify you as a specific individual, such as your name or email address; we also use standard web server log files to help us count visitors and evaluate our site's technical capacity. We use this information to find out how many people visit AirportShuttles.com, help us arrange the pages in the most user-friendly way, keep the site browser-friendly, and to make our pages more useful to our visitors. We record information on site traffic but not information on individuals.
Cookies are pieces of data and information stored on your computer which is tied to information about you. We use both session ID cookies and persistent cookies from our website. For instance, the session ID cookie simply terminates once you close the browser. A persistent cookie is a small text file that is stored for an extended period of time on your hard drive. Persistent cookies can be easily removed by using that Web browser's help file instructions.
Sweepstakes, Trivia Games, and Surveys
From time to time, AirportShuttles.com may conduct sweepstakes, trivia games, or surveys via our web site. If you choose to participate, we use your response to select sweepstakes winners, to come up with the game or survey results and, sometimes, to publish those results in aggregate on the site. Except where necessary to run a sweepstakes, we will never permanently record or report any response you give on its own or connect it to your name or address. We will hold these responses only as anonymous statistics. We will never sell or rent such information to any third parties.
Email, Mailing Lists, and Other Services
When you send us an email, we use your email address to thank you for your comment and/or reply to your question, and we will store your communication and our reply in case we correspond further. Beyond our initial reply, we will never use your email address to send you any unsolicited message or information, nor will we share it with or sell it to anyone else for such use. If you do not explicitly choose to receive informational emails, by signing up for our newsletter, for example, the only email messages you will receive from AirportShuttles.com will be to respond to email inquiries that you send us, with the exception that we may e-mail or mail you our current special offers together with your hotel or transportation confirmation. If a customer wishes to subscribe to our monthly newsletter then we will only ask for contact information such as name and email address.
To modify or delete your e-mail address, that we store when you ask for our newsletter, simply follow the instructions included in your email, or send a reply stating your request, and we will make the requested changes.
When you request our Newsletter, we use your email address and any other information you give us to provide you with the information requested until you ask us to stop (using the 'unsubscribe' instructions provided with each email and/or on the site where you signed up and/or as we otherwise provide), or until the information or service is no longer available.
Links To Other Sites
When you book any reservations from our website you will be asked to provide personally identifiable information. To view the booking process privacy use click here. The information includes your name, home or work telephone number, fax number, email address, and your credit card number, expiration date and billing address. We only use this information to process, book your transportation reservation and will notify you by email or fax the status of your reservation. When you decide to return to the AirportShuttles.com website we use this same information for you to access information about the reservation.
AirportShuttles.com may also ask for personally identifiable information about any other people you may be booking for reservations. We only use this information to reserve the destination with the airport shuttles and limousines or other transportation company and if requested by you we will send each person of the reservation an email notification verifying the booking.
When You Contact AirportShuttles.com
Please note that whenever you submit any information to us in connection with any AirportShuttles.com related services, you consent to AirportShuttles.com's processing of this information in the United States as necessary to provide the services in which you are participating.
Security of Your Personal Information
The security of your personal information is very important to us and we are committed to protecting the information we collect. AirportShuttles.com uses security measures in place at its physical facilities to protect against the loss, misuse, or alteration of information that we have collected from you at our web site.
Most standard Website servers use log files such as AirportShuttles.com. This includes, but not limited to, internet protocol (IP) addresses, internet service provider (ISP), browser type, date/time stamp, referring/exit pages, platform type, and number of clicks to analyze trends, track user's movement in the aggregate, administer the site, diagnose any problems with our servers and gather broad demographic information for aggregate use. IP addresses, etc. are never connected to our customer's personal identifiable information. We use a web tracking utility called Advanced Web Statistics 5.9 (build 1.605) to analyze our user's movement in log files.
Third Party Intermediaries
AirportShuttles.com does use an external credit card processing company called Card Services International to bill our customers for airport shuttles, limousines or other transportation services. This company does not retain, share, store or use personally identifiable information of AirportShuttles.com customers for any secondary purposes.
We do provide information about our customers to the transportation supplier you made your reservation through on AirportShuttles.com. Although AirportShuttles.com offers airport shuttles, limousines and other transportation suppliers that are industry reputable companies, we have not placed any limitations on our transportation suppliers from using or disclosing any of your information without your consent. Therefore, we will always ask you to review the privacy policies or practices of any transportation suppliers whose services you will reserve or purchase on AirportShuttles.com. Also these transportation suppliers may contact you as it is necessary to obtain additional information about your confirmed reservation and instructions such as directions for pick-up, drop-off or anything relevant to the reservation which is needed.
AirportShuttles.com will occasionally share aggregated information with our service providers. This information does not contain any personally identifiable information and is used to develop featured programs and content that will be of interest to our members and website visitors.
AirportShuttles.com may contract a reputable third-party to facilitate the distribution of survey, promotion, or sweepstakes programs. Upon completion of these projects, all information is returned to AirportShuttles.com.
AirportShuttles.com make every attempt to keep our user's privacy private, but AirportShuttles.com may be occasionally be required by law to disclose such information you have provided to us for our airport shuttles, limousines or other transportation services. AirportShuttles.com may also be required to disclose information against someone who poses a threat to AirportShuttles.com's interests or customers, such as customer fraud, or any activities that could bring harm to others.