My Shuttle Trips
Post reviews about our airport ride services

Post a review about

We want to hear from you! Please give us a review about our customer service support team, your transportation company, or any other part of your experience with us. We want to know how your travel went and what we can to improve our services. See what some of our customers are saying about our service.

Marianne Worron
Thank you for your prompt response. I have received my credit. I will definitely use you in 2021. I hope. Stay safe, stay healthy. Tough times for all, but this too shall pass. Thank you for taking the time to share with us! We love happy customers!
I would like to mentioned I recently used your services and was very pleased with my entire experience. My driver was in contact with me and everything went smoothly. He was super professional and I got to the airport with time to spare. I am happy I found your services! Good morning Maritza! Thank you for contacting and thank you for your kind words! We hope you were able to find a transportation provider and look forward to helping you in the future. We wish you safe and happy travels!
Mary Werner
The attention to my claim was unbelievably fast. I am delighted with your customer service! Good work! So great to hear from our customers
Mimi Werner
We had to cancel our trip due to Coronavirus, and they refunded our money within days! Great customer service! We are truly sorry you had to cancel your reservations. We look forward to seeing your smiling, traveling faces in the near future! Please be safe! #weloveourcustomers

Marianne Kuzyk Just want to thank you for your quick refund for my recently cancelled trip. Stay safe, stay healthy and looking towards re-booking in 2021, and this too shall pass...💟
Chris Downing
Great customer service - wishing you the best in these terrible times Thank you sincerely Chris! We love our customers and your safety is most important. Please take care of yourself. We will be happy to help you very soon! #weloveourcustomers
James Jongmok Chung
GREAT customer service. Todd was extremely helpful! Thank you very much for your kind words James! We know traveling can be stressful right now... we will always do our best to help our customers and put their safety first. Thank you! #weloveourcustomers
Julie Clawson
On time, very polite and would definitely use them again Thank you Julie for your kind words. We look forward to serving you in the future!
Liz Fattore
Great communication and service on our trip to the Bahamas. Saving the number for our next trip. Hello Liz! Thank you for choosing! We love happy customers! If you need anything, we are always here to help!
Susan Yuh
Seamless service from start to finish. Easy to search, book, receive confirmation & pick-up. Driver was courteous & professional. I would definitely use again. So great to hear Susan! Thank you for taking the time to share your experience! Please let us know if you need anything!!! #weloveourcustomers
Alessandro Grasso
Ho prenotato per un transfer dall’aeroporto di Punta Cana per Bayahibe, con tanto scetticismo, visto il prezzo imbattibile... beh servizio impeccabile e preciso!!! Grazie per aver scelto! Grazie mille per aver dedicato del tempo per condividere la tua esperienza. Speriamo di vedervi presto!
Brandon Adams
As a frequent traveler, I’ve used taxis, both ride services, various town car/black car services, and I can say with definite confidence that airport has been the best experience, easiest/most seamless way to book transportation, and because it’s always the same organization, I can be assured that my experience will be consistent each and every time. Give these folks a try, you won’t be disappointed. Thanks Brandon! We do our best to keep shuttle ride experiences consistent... It can be hard sometimes since we work with so many shuttle vendors globally! We are truly thankful for our Quality Assurance team and Customer Service team... and thankful for customers like you!
Door To Door Limo
Best site to book your limousine service. Thanks for the LOVE Door to Door Limo! We appreciate our shuttle / transportation providers!
Myrna Seid Winslow
I have a power wheel chair and this company was not able to hook me up with any of their vendors, but the VP, Todd went out of his way and spent several days talking to people and found a company that is able to get us from the airport to the hotel and back again. I was unable to accomplish this on my own. I am very grateful. Hello Miss Myrna! I'm so glad we were able to help you! We hope you have a very pleasant journey! Please let us know if you need anything! #weloveourcustomers
Dr. Mary Anne Gunter
Wow! Are you fantastic or what! I appreciate your graciousness so much and I will be absolutely sure to share this with others so they can remember to do good business with you, too. I've done business with you once in the past a couple of years ago and I was so pleased with the professionalism and that's why I specifically chose you when I was planning to return to DC in June. Thank you!!!
Lauren Lai
I enjoyed using your services! The drivers were so incredibly helpful and on time. We were having issues trying to find our key pick up location but our driver stuck with us until we found where we were going. He even helped speak to the rental company on the phone to find their location. I will definitely recommend to a friend or use in the future.
Vikram Chakravarthy
Quick support. Helpful and efficient
Jeanette Luttman
Staff were very helpful and friendly. They deserve a bonus!
Jong-Mok Chung
Todd is amazing
Theresa White
Thank you for helping resolve this issue and for being so helpful.
Richard Sears
Sadly we had to cancel our trip the day before arrival in Mexico City because of the pandemic. Spin Mexico and aiport shuttles were very understanding and immediately sent a refund even though the cancellation was within 48 hours of the pick-up. We greatly appreciate the personal attention and customer service.
Melissa Ledwell
Very responsive to emails and answered all questions quickly.
Joan Anne Twohig
Awesome customer service. I would recommend anyone who needs travel transportation to contact you.
Michael Niedecker Arlene Roos
Thank you for the speedy response and for the disposition of the matter.
ismael correa
Nice friendly driver
Leslie Bingham
He was prompt and very pleasant.
Jeanette Luttman
Your drivers and staff all did an excellent job during this challenging time. My flight home on Delta was rescheduled three times so I had to call you three times to report a change in schedule. You guys came through for me every time. Much appreciated!
Ellen Buckingham
Fantastic support thank you so much
Kimberly Wienhold
Very understanding when I hadn’t had time to cancel by reservation
Michelle Karume
Very considerate given the flight cancellation was due to Corona Virus. Thank you so much.
Minfy Fumin Hsu
The ride was pleasant and the driver is on time. This is my first Lyft ride and will definitely use again.
Lori Knapp
Was able to resolve the problem was a issue with the date that was on my pick up date thank you
Manuel Garibaldi
Gave us info about our driver and time of pick putting us at ease.
Terry Major
I assume you will be able to pick us up from the Norwegian cruise line pier for our return on July 12.
Karen Molony
Driver was.very friendly and helpful. He made conversation with us and was a good driver
Don Harrison
The driver was early, which was a relief. She helped with our heavy suitcases both when picking us up and at the airport.
Aurelien Leboeuf
Very good. We are very satisfied.
Jean Jones
I am extremely satisfied with the help I recieved - particularly at this very difficult time for all travel related businesses. Many thanks Jean Jones
Bruce Taymac
Thank you to your support staff for the assistance provided . I am looking forward to using your service again when times permit!

AirportShuttles.comThank you again for choosing!
Bob Vande Water
Very efficient service. We will recommend and use AirportShuttle in the future.

AirportShuttles.comThank you again for choosing!
Richard Sears
Very responsive to our sudden cancellation, and very courteous communication. Thank you. R. Sears
Dawn Elizabeth Plumridge
Very understanding and because of this will definitely use this company another time.
Violet Parrish
I love AirportShuttle! I have had to contact customer service twice and their response has been immediate and they have resolved the issues both times.
Brenda Major
Always professional and make sure the best resolution is found
john laratta
really brilliant cant have asked for better service thank you
Leticia Huntley
The people I have emailed with have been very courteous, kind and helpful. I will be using this service in the future for travel. Thank you.
William Moon
The support was outstanding. I would gladly use airportshuttles service in the future.
Christopher New
Very happy with the outcome of my cancellation but I will re book when I know I can fly to New York again,just awaiting payment into my account now,thank you
Terry and Melissa Ledwell
Very quick email response. It was very much appreciated
Lana Hanson
The response was very quick and I am delighted at the outcome. I will continue to use your services for my clients. Thank you. Lana Hanson
Daryl Anaka
Thanks for resolving my issue. Good respense.
Barry Black
Got back to me quickly answering my query.
Downing, Chris
Great customer service - well done to you
Jeff Mendoza
So good, i rebooked another reservation with you guys for a future trip this year...
Heaslip, Melinda
Really quick response and lovely message to go with it and for future booking a discount due to the virus was so thoughtful
When We decide to travel again and come your way, we will again schedule your services. This company has met all our expectations even though we didn’t use the services you offer. I will highly recommend to my friends and relatives
Maria Roman
good support
Richard Wong
Service was prompt and professional.
Julie Clawson
Very polite
Michael Bisio
quick, courteous, correct
Amber Evans
Customer service at Airport Shuttles was great. I definitely will us them the next time I need transfer service for myself or my clients.
Peter Lowrie
Happy with the prompt attention to my request
Brian Barnes
Rapid response and no hassle.
Jacqueline Maingot
Very satisfied, will definitely use you again.

Holly Powell Sarrazine
Cars were first class, drivers polite well dressed, on time and dependable. I would highly recommend. We were traveling with an electric wheel chair and they were very helpful. ❤️😊 Thanks Holly! We’re so glad you had a great experience. We hope to be able to assist you with you future travels as well!