My Shuttle Trips
Contact us at AirportShuttles.com
 

View how to modify or cancel your reservation

Contact AirportShuttles.com

At AirportShuttles.com we are happy to help you with any of your transportation needs. If you have any questions or concerns about your itinerary, our customer service representatives will be ready to assist you or you can follow the instructions on your itinerary for assistance.

Refunds for Credit Cards
Credit Card Refund Inquiries
If you have an existing reservation please allow up to 5-7 business days for refunds to process. If you want to inquire about your refund please click on the button below.
 
 
Current shuttle reservations
Current Reservation Questions
If you have an existing reservation and need assistance we are happy to help you.
 
 
Shuttles with Corporate Rates
Group Rates
Have a large group? We can help! Whether you are arranging for your group to get to and from your next field trip, sporting event, or a family reunion, our group sales specialist is here to make sure your ride is one less thing you need to worry about.
 
 
Shuttles with Corporate Rates
Corporate Accounts
Got an office full of people to transport? Don’t worry, we do that too. Talk to one of our corporate account specialists about your company’s needs so we can customize a solution for you.
 
 
For help email contact@airportshuttles.com
Need Further Assistance?
If you need assistance making a new reservation, are looking for group rates or are interested in corporate accounts or reviews then let us know how we can make your trip easier.
 
 

Additional Asssistance

Log into your account below:

If you do not see your email confirmation please check your spam or check the spelling of your email address you entered. If you entered the incorrect email please contact us to correct it for you.

Please note that all reservations must be cancelled via the cancellation link inside your email confirmation or can be cancelled by logging into your account. Email cancellation will be not accepted.

Resell Airport Transportation

Join our Travel Agent and Affiliate Program
Have a website and want to add airport transportation to our services? We off high commission and 24/7 customer service for your users.

Get our Developers API
If you get high traffic and want to get a direct API of our services then this may be for you.

Baggage policy
Although many providers follow a similar policy to the airlines, 2 standard bags and 2 carry-ons per passenger, every transportation provider will have different policy concerning luggage. You will need to check with your transportation provider in order to find out what kind of restrictions or fees may apply including oversized luggage, surfboards, pets, etc.

Cancellation of your reservation
If you need to cancel your reservation please refer to your email confirmation and then click on the cancellation link provided in order to cancel. Remember that you will be subject to your transportation provider’s cancellation policy.

Child car seats
I have small children. Do they need car seats and if so do you provide them? Please be sure to check with your transportation provider to see what laws apply in the area you are traveling to. You may need to bring your own child safety seats, but this varies from provider to provider so make sure to ask prior to your trip.

Credit card refund inquiries
If you have an existing reservation please allow up to 3-5 business days for refunds to process. If you want to inquire about your refund: Help with credit card refunds

Current reservation questions
If you have an existing reservation and need assistance we are happy to help you. For current reservations please contact us: Help with existing reservation

Finding your vehicle at the airport
You will find some brief instructions in your confirmation email about where to connect with your driver at the airport. If you have any questions we recommend contacting your transportation provider directly using the contact information, which is also included in your confirmation email.

Flight delays
If your flight has been delayed many providers will monitor your flight status but this can vary from company to company so make sure that you know your transportation provider’s policy in advance and contact them directly.

Left item in vehicle
If you think you left something behind in the vehicle please contact your transportation provider using the contact information included in your confirmation email.

Modify your reservation
If you need to modify your reservation please contact your transportation provider directly. You can find their contact information within your confirmation email: Help with existing reservation

Provider wanting to add its vehicles
Want to become one of our partners and see your airport shuttle, limo, or taxi company’s rates listed on our site? Fill out the form in the link below and we’ll have someone contact you as soon as possible.

If you are looking for a corporate account please complete the following form and let us know your needs for business travelers at your company.